The Receptionists are there to help you but please be patient if asked to wait as they are often very busy.
Surgeries are run on an appointments system. Appointments can be made either in person, by telephone or online (registration in Practice necessary first).
All appointments are bookable in advance.
If you feel you require a Doctor more urgently than the first available appointment then the practice nurse will first assess your symptoms by telephone to make sure that you receive the most clinically appropriate attention.
There are a number of telephone consultation slots available with each Doctor, please ask.
When making an appointment it is in your best interests to see your own doctor whenever possible.
Each Doctors appointment is only 10 minutes long. In these appointments the Doctor only has time to address one issue. If you have more than one issue, please make a another appointment or a double appointment.
Cancellation of appointments
If you are unable to keep an appointment with a doctor, please let us know so that someone else can use the appointment time. Ring 01298 24105 or reply cancel to your text reminder.
(Online booking & cancellation of appointments requires you to first register at the Practice)
If you are more than 10 minutes late, we will be unable to see you for that appointment and you will be asked to rebook at another time.