Buxton Medical Practice2 Temple RoadBuxtonDerbyshire, SK17 9BZTel: 01298 24105
The Receptionists are there to help you but please be patient if asked to wait as they are often very busy.
Surgeries are run on an appointments system. Appointments can be made either in person, by telephone or online (registration in Practice necessary first).
All appointments are bookable in advance.
If you feel you require a Doctor more urgently than the first available appointment then the practice nurse will first assess your symptoms by telephone to make sure that you receive the most clinically appropriate attention.
There are a number of telephone consultation slots available with each Doctor, please ask.
When making an appointment it is in your best interests to see your own doctor whenever possible.
Each Doctors appointment is only 10 minutes long. In these appointments the Doctor only has time to address one issue. If you have more than one issue, please make a another appointment or a double appointment.
If you are unable to keep an appointment with a doctor, please let us know so that someone else can use the appointment time. Ring 01298 24105 or reply cancel to your text reminder.
(Online booking & cancellation of appointments requires you to first register at the Practice)
If you are more than 10 minutes late, we will be unable to see you for that appointment and you will be asked to rebook at another time.
If possible please try to telephone reception before 10am if you require a home visit.
A doctor or nurse may phone you back, as it may be that your problem can be dealt with by telephone advice or that it would be more appropriate to send a nurse, or indeed, arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Practice.
Please let us know if you feel an urgent visit is necessary. Telephone 01298 24105.
Derby and Derbyshire LMC Home visiting Guideline June 2016
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1) Situations where a Home Visit is most appropriate
There are cases where a Home Visit is obviously the most appropriate way to assess a patient. These include:
● Terminally ill patients
● Bed bound patients
2) Situations where a visit may be appropriate
In other cases it may be appropriate to visit patients and should be at the clinician’s discretion. This may include acute worsening of a known condition (eg IECOPD where patient has a care plan including home treatment).
3) Situations where a visit is not usually required
In the vast majority of cases where a patient is usually mobile, with an illness not severe enough to require hospitalization, they should be expected to attend surgery.
4) Visiting Children
Children are generally portable, they can be most accurately assessed in surgery and given emergency treatment if required.
5) Transport issues
It may sound unkind, but it is not the responsibility of the NHS to arrange transport. Lack of transport, or funds for the use of transport are not an indication for a home visit.
Until such time as there is a different and separately commissioned service, home visits should be reserved for those patients who are terminally ill and / or bed bound.
A good benchmark is ‘would the patient reasonably be expected to attend a hospital outpatient appointment, with or without transport?’ If the answer is yes attendance at a GP surgery is most appropriate. Please note this includes those patients in Residential Care.
Summary of recommendations
Home visits remain a valuable part of primary care, and in some circumstances are the most appropriate way of assessing and managing patients.
This guideline shows you that, for the majority of patients, thorough assessment and triage will demonstrate that attendance at surgery is the most appropriate option.
Implementation of the guideline should help ensure home visits are used appropriately, by the practice, and patients alike.
There is easy access and toilets for wheelchair bound and disabled people in the clinic.
We have a hearing loop system if required please ask at reception.
We are an approved training practice. Often we will have a G.P. Registrar ( a fully trained doctor who is receiving final specialist G.P. training).
He/she will be available for consultation. Occasionally these consultations will be video’d but only with the consent of the patient.
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